Collection Systems Operations User Feedback Survey
The West County Wastewater District, a publicly owned utility is responsible for operating and maintaining public sanitary sewer mains in your area. The District provides 24-hour emergency service within its service area when you experience problems with the sanitary sewer system. Your comments and suggestions for improvement are encouraged and welcomed. Your feedback will be used to improve the quality of service in the future. Thank you for your time and cooperation in completing this survey.
Ratings
-- Please check your rating using the following:
A = Outstanding, B = Above Average, C = Average, D = Below Average, F = Unacceptable
Service Ratings
Telephone Service
A
B
C
D
F
Service Crew Arrived in Reasonable Time
A
B
C
D
F
Effectiveness of Crew
A
B
C
D
F
Courtesy of Crew
A
B
C
D
F
Appearance of Crew and Equipment
A
B
C
D
F
Overall Service
A
B
C
D
F
Date of Service:
If you have any comments or suggestions for improvement, please provide them below. Please note the name(s) of any employee(s) who exceeded or faild to meet your expectations.
Name
Address
Phone
Email
Contact Time(s)
Check here if you wish to be contacted