BUSINESS

West County Wastewater is dedicated to providing high-quality support and service to its business customers. We help businesses within our service area meet wastewater ordinances and codes, as well as requirements for sewer installation, repair or replacement. We offer a trucked waste disposal program, provide pollution prevention education and monitor and inspect industrial and commercial discharge to ensure compliance with state and federal regulations.

ODOR COMPLAINTS

Need to report an odor?

Call WCW at (510) 222-6700.

ORDINANCES & CODES

Whether you are constructing a new building and need a sewer permit, or a restaurant dealing with FOG (fats, oils and grease) ­­– all business customers must ensure compliance with WCW Ordinances and Codes. Have a question? Call us at (510) 222-6700.

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SEWER PERMITS & INSPECTIONS

All sewer system and sewer lateral connections, installations, repairs or replacements require a permit from WCW before work can begin. The process and fees to obtain a permit varies depending on the type of customer. To apply for a permit, learn more about the process or schedule an inspection, please click the link below.
Have a question? Email permits@wcwd.org or call (510) 222-6700.

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CONSTRUCTION PROJECT GUIDELINES

All sewer lateral construction within the WCW service area must meet the procedures and standards in the document provided below. Permits are required before work begins. If you have questions regarding construction, contact the WCW Planning & Support Services Division at (510) 222-6700.

STANDARD DETAILS
SEWER INSTALLATIONS & PERMITS

INSPECTIONS & POLLUTION PREVENTION

WCW’s dedication to protecting public health and the environment includes reducing pollutants that enter the sewer system at the source.

We regularly collect, monitor and inspect wastewater samples from industrial and commercial customers with significant discharge to ensure compliance with federal, state and local regulations. WCW also monitors the characteristics of sewage from various geographic locations within the service area and investigates the cause of significant increases in pollutant concentrations.

Education plays a key role in reducing pollutants. WCW’s Pollution Prevention Program assists customers with process controls and management practices to keep pollutants out of the sewer system. Often times, this information is provided during the inspection of a facility.

DID YOU KNOW?

Our inspection and education program has reduced the amount of heavy metals, such as copper, mercury, lead and zinc, from vehicle service facilities by more than 98 percent since 1995.

Businesses that comply with other local, state and federal environmental regulations, as well as with pollution prevention requirements, are eligible to become a member of Contra Costa County’s Green Business Program.

TRUCKED WASTE PROGRAM

Commercial sewage haulers and RV’s are able to discharge waste at the WCW Water Quality and Resource Recovery Plant, conveniently located off the Richmond Parkway. Please see the FAQs below for guidelines regarding the acceptance of hauled waste.

WCW Water Quality and Resource Recovery Plant
2377 Garden Tract Road
Richmond, CA 94801

Weekdays: 5 a.m. – 5 p.m.
Weekends: 7 a.m. – 3 p.m.

FAQS FOR ACCEPTANCE OF HAULED WASTE

WCW will accept waste from portable toilets and residential septic tanks.

Yes, all trucked waste discharge must have a permit on file prior to discharge. Please complete the credit and permit applications below and mail to WCW, along with the annual permit fee, to 2910 Hilltop Drive, Richmond, CA 94806.

For commercial haulers, the cost is:

Annual Permit Fee $250
Residential Septage Fee $.10 per gallon, based on truck capacity
Portable Toilet Fee $.08 per gallon, based on truck capacity

Yes, there are specific limitations. Details are available in the WCW Ordinance Regulating Nondomestic Waste Discharge below.

Ordinance Regulating Nondomestic Waste Discharge

If, in the opinion of the operator on duty, a load does not meet discharge requirements, he or she may refuse to allow the discharge.

PROJECT BIDS & RFPS

West County Wastewater often seeks RFPs and sealed bids for capital improvement and other projects. For information on active bids and RFPs, including informational documents, updates, and addendums, click the link below to go to our online system ProcureNow.

All responses are due before the deadline provided. Late responses will not be accepted. It is the bidder’s/proposer’s responsibility to ensure the most current version of the bid or RFP, including addenda, has been downloaded. There is no cost to register or use ProcureNow.

Have a question? Find direct contact information in each RFP or bid or call us at (510) 222-6700.

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