Sewer Emergencies/After Hours: (510) 222-6700
Connect2021-09-03T19:46:43+00:00

CONNECT

West County Wastewater (WCW) is devoted to the community we serve – protecting both public health and our natural surroundings. With that responsibility comes our dedication to keeping residents informed about what’s happening with wastewater at WCW and in the region.

Whether it is FOG (fats, oils, grease) and wipes education or describing the wastewater treatment process, WCW educates the community about wastewater and the value of wastewater service. We offer a variety of educational opportunities, such as Water Quality and Resource Recovery Plant tours, public presentations and school visits, on-site business pollution prevention support, and involvement at community events.

At WCW, we believe our role in the community goes beyond providing wastewater service and into supporting and nurturing strong, diverse and vibrant neighborhoods. Keep reading to discover more about WCW, learn about our role in the community, find out about current construction projects and get connected with student and community engagement opportunities.

JOIN US ON SOCIAL MEDIA

West County Wastewater District

West County Wastewater District

Handwashing is an important and effective way to combat diseases, especially COVID-19 transmission. Effective handwashing with soap can block pathogens from transferring to other people or surfaces. Be sure to wash your hands for at least 20 seconds, but to help conserve water, turn off the tap while you scrub!
#westcountywastewater #GlobalHandwashingDay

West County Wastewater District

West County Wastewater District

Keep money from going down the drain, and help conserve water at the same time! Check your toilet for leaks and repair them as needed during National Toilet Tank Repair Month. Here are some common issues:

🚽 Loose lever
🚽 Noisy when refilling
🚽 Fill valve won’t shut off

#nationaltoilettankrepairmonth #westcountywastewater

West County Wastewater District

West County Wastewater District

WCW encourages the community to join us in recognizing Indigenous Peoples’ Day today, October 11. Each year, the day celebrates the contributions, culture and resilience of Native communities and honors their past, present and future. Read the Board of Directors’ proclamation at http://www.wcwd.org. #IndigenousPeoplesDay #westcountywastewater

West County Wastewater District

West County Wastewater District

Community members are invited to participate in West County Wastewater’s Board of Directors committee meetings. This month’s schedule:

- Finance & Administration Committee meeting, tomorrow, October 11, at noon.
- Infrastructure, Operations & Environmental Committee meeting, October 12, at 10 a.m.

Both meetings will take place via teleconference. View the agendas and call-in details at http://www.wcwd.org/about-us/meetings-and-agendas. #wcwboardmeeting #westcountywastewater

West County Wastewater District

West County Wastewater District

Are you putting your relationship on the rocks because you don’t know how to properly dispose of fats, oils and grease (FOG)? Learn to do it the right way and check out our “90 Day FOG Away” video series! Watch the second episode below and visit https://bit.ly/3lVTYjW to see how the drama ends! #90dayfogaway #westcountywastewater

West County Wastewater District

West County Wastewater District

It’s time to recognize the ongoing dedication and hard work of our team during Water Professionals Appreciation Week! At WCW, customer service is 24 hours a day, seven days a week! Thank you to our employees, who all play a critical role in protecting our community’s public health and the environment, including our precious water resources. #WaterProfessionalsAppreciationWeek #westcountywastewater

West County Wastewater District

West County Wastewater District

Exciting news! California Governor Gavin Newsom signed AB818 late yesterday, a bill requiring all packaging for diaper wipes, cleaning wipes and cosmetic wipes to clearly display “DO NOT FLUSH” warnings. 🚽🚫

Also known as the WIPPES Act, West County Wastewater was one of many supporters of the bill. Wipes – even those labeled as flushable – clog pipes and cause backups and overflows, resulting in damage to homes, businesses, neighborhoods, sewer systems, wastewater treatment equipment, and the environment. Read the full story here: bwnews.pr/3DjOd6H and learn more about how to prevent overflows at http://www.wcwd.org/customers/sewer/#overflow-prevention.

Don’t forget to watch our video series about What Not to Flush at https://bit.ly/3lVTYjW!

#WhatNotToFlush #westcountywastewater #pollutionprevention #flushsmart

West County Wastewater District

West County Wastewater District

Meet Tanya Williams, WCW Human Resources Analyst! Tanya’s role at WCW opened her eyes to the world of wastewater, environmental preservation and giving back to the community. Read her story and learn how WCW advances women in the workforce at http://www.wcwd.org/women-in-wastewater. #westcountywastewater #womeninwastewater

West County Wastewater District

West County Wastewater District

Tonight’s Board of Directors meeting will take place via teleconference call at 6:30 p.m. Watch the meeting live at http://www.wcwd.org/live-stream-meeting or view the agenda at http://www.wcwd.org/about-us/meetings-and-agendas. #wcwboardmeeting #westcountywastewater

West County Wastewater District

West County Wastewater District

Are you interested in a career in water or wastewater? Join the first-ever California virtual water career fair on Thursday, October 7, from 1 p.m. to 4 p.m. For more information and to register, visit cawater.jobs. Learn more about a career at West County Wastewater at wcwd.org/careers. #workforwater #WeAreCAWater #cawaterjobs #westcountywastewater

West County Wastewater District

West County Wastewater District

WCW is dedicated to the community we support! We are always available to answer your questions. Contact us by emailing info@wcwd.org or filling out our feedback form at http://www.wcwd.org/connect/#contact-us. #CustomerServiceWeek #westcountywastewater

THE LATERAL

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BOARD MEETINGS & AGENDAS

CURRENT PROJECTS

The WCW team is dedicated to reliable, high-quality service, which includes working to ensure our wastewater system functions properly. We inspect, maintain, upgrade, and construct the buildings, systems, and sewer lines that collect, treat, and dispose of wastewater. This includes maintaining and improving public sewer pipes, pumps, and mains in our community, as well as the systems at our Water Quality and Resource Recovery Plant.

CURRENT CAPITAL IMPROVEMENT PROJECTS
BID OPPORTUNITIES

COMMUNITY ENGAGEMENT

WCW customers play a key role in our mission of protecting the environment and public health. That’s one of the many reasons we value community engagement, including providing information about the value of wastewater service and educating customers on how to help keep local neighborhoods, homes, parks, and natural surroundings safe.

You may interact with us at a community event, hear about us from your child after a school visit, see us inspecting public sewer lines, or meet us by taking a tour of our Water Quality and Resource Recovery Plant.

Schedule a plant tour! Call (510) 237-6603.
Tours are temporarily on hold due to the COVID-19 pandemic.

Learn about WCW’s role in wastewater services and how our treatment plant operates. Tours are available for interested residents, school classes, youth groups, businesses, or other organizations. To request a WCW classroom visit, presentation, or attendance at a community event, call (510) 237-6603.

STUDENT OUTREACH PROGRAM

Educating students about environmental responsibility, including water as a precious resource, is vital to protecting our future for generations to come. WCW’s Student Outreach program engages students at a young age through school classroom visits and tours of the Water Quality and Resource Recovery Plant. To schedule a classroom visit or a plant tour, contact the Water Quality and Resource Recovery Plant at (510) 237-6603. Bus transportation assistance may be available.

Classroom Connections

More than 1,000 local school children from grades four through seven participated our Student Outreach Program last year.

Smart about Sewage

How efficiently we treat and manage our wastewater plays a major role in achieving effective water resource management. Safe and responsible collection and treatment of wastewater protects our planet and our families now and for years to come. Use the resources below to help children learn how the wastewater process works and how it relates to protecting and preserving our water and the environment.

WASTEWATER TREATMENT FOR YOUNGSTERS
WASTEWATER TREATMENT PROCESS GRAPHIC

BAY AREA CONSORTIUM FOR WATER/WASTEWATER EDUCATION

As a society, we rely on skilled, experienced professionals to collect and distribute drinking water, treat wastewater safely and efficiently, test water quality in laboratories and help communities conserve water. Water and wastewater career options represent tremendous opportunities for people with many different backgrounds, talents, and skills. In partnership with the Bay Area Consortium for Water and Wastewater Education (BACWWE) and Solano Community College, WCW is proud to support local education of future water and wastewater professionals, as well as hire graduates from the program.

Wondering what it’s like to work in the water or wastewater world?

Operators at water or wastewater treatment plants make sure water meets strict environmental regulations. Employees in operations and maintenance departments keep water distribution systems and wastewater collection pipelines running smoothly. Others might work with state-of-the-art computer systems to control pumps and valves regulating the flow of millions of gallons of water, or in a laboratory testing samples, or the field using heavy equipment to dig trenches to repair pipelines.

The BACWWE program offers many different options, both in terms of entering the field (from entry level to management) and the type of work setting (treatment plants, offices, or outdoors). A career in the water or wastewater industry has many advantages, including:

  1. These local careers are here to stay because they are the types of careers that cannot be outsourced. There’s a need for these careers all over the world, so the skills can be applied at any location.
  2. There’s steady demand for these careers now and into the future, thanks to the continuing need for water-related expertise and the wave of retirements happening now and anticipated in the future.
  3. They address water conservation and sustainability, making them green careers.
  4. Careers in water and wastewater offer a range of competitive pay and benefits based on skill and provide stability.
LEARN MORE ABOUT BACWWE

CONTACT US

24-HOUR EMERGENCY SERVICE
Please call (510) 222-6700, option 1

BUSINESS HOURS
Monday through Friday, 8 a.m. – 12 p.m. and 1 p.m. – 5 p.m.
(closed for lunch 12 p.m. -1 p.m.)

MAIN OFFICE
2910 Hilltop Drive, Richmond, CA 94806

Phone: (510) 222-6700 | Fax: (510) 222-3277

WATER POLLUTION CONTROL PLANT
2377 Garden Tract Road, Richmond, CA 94801
Phone: (510) 237-6603 | Fax: (510) 233-5518

SEND US YOUR FEEDBACK

West County Wastewater, a publicly owned utility, is responsible for operating and maintaining public sanitary sewer mains in your area. WCW provides 24-hour emergency service within its service area when you experience problems with the sanitary sewer system. Your comments and suggestions for improvement are encouraged and welcomed. Your feedback will be used to improve the quality of service in the future.

If you have any comments or suggestions, please provide them below. * – denotes required field

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