Community devotion and customer service are integral to the daily operations at West County Wastewater and we work to meet the needs of our service area with innovation, thought leadership and care. Our team is here to serve you, whether it is responding to an after-hours emergency, obtaining a sewer permit, conducting an inspection, or scheduling a tour of our Water Quality and Resource Recovery Plant.
Find out more about our services by visiting our Customer’s page or contact us at (510) 222-6700 or email@example.com.
EXECUTIVE LEADERSHIP TEAM
With more than 30 years of management and operations experience, Andrew uses collaboration and innovative thinking to efficiently and effectively solve problems and accomplish objectives. He is skilled in strategic planning, budget creation and fiscal management, managing cross-functional project teams, staff development, public speaking, community engagement and more.
Andrew has served as the Public Works Director for the City of Emeryville and the City of Berkeley. In his role at the City of Berkeley, he implemented data-driven improvements that produced a sustained reduction in sanitary sewer overflows of over 80 percent. He is experienced in agency management and leadership and project delivery, offering a strong customer service ethic, sound fiscal management and inclusive communications strategies. Andrew developed the City of Berkeley Public Works Department’s Our Commitment to Customer Service Program, which transformed its culture and helped achieve the city’s vision. As a professional geologist and environmental scientist, Andrew brings a unique blend of technical, environmental, organizational development and management experience to WCW.
DIRECTOR OF WATER QUALITY & RESOURCE RECOVERY
Aaron’s lengthy career includes a variety of roles in project management, environmental compliance, workplace safety, laboratory, maintenance and collections systems operations, as well as serving as plant operations superintendent. He is experienced in presenting to boards, communicating with customers, regulators and other stakeholders, and leading, developing and collaborating with staff. Aaron worked for eight years at the City of Richmond as a Veolia Water employee under contract to the City, where he collaborated with the West County Agency and managed wastewater operations and related activities for the City. In that role, he oversaw operations, maintenance, laboratory, sewer and storm operations and maintenance, customer and client relations, capital planning and construction, budgeting and financial oversight, and regulatory and safety compliance. Prior to his time in Richmond, Aaron worked for 15 years in various operational, environmental compliance and safety roles for public and private organizations and companies. He has been integral in helping organizations evolve by enhancing customer and internal relations, improving communications, and building community involvement and trust. Aaron holds certifications in Plant Operations, Environmental Compliance, Laboratory, Industrial Waste Treatment, and Safety. He earned his Master of Public Administration from the University of Southern California in 2006.
DIRECTOR OF ADMINISTRATIVE SERVICES
Justin brings more than 15 years of local government management experience to WCW. He is the Director of Administrative Services overseeing the Finance, Human Resources, Information Technology, and District Clerk areas. At WCW, Justin has lead several initiatives to upgrade technology, strengthen security practices and modify processes to support the remote work environment. His background includes a strong emphasis on policy development, budget and financial forecasting, project management, sustainability initiatives, and process improvements. In 2019, Justin completed Leadership ICMA, a competitive, intensive two-year International City/County Management Association leadership and management program for local government professionals. His experience includes multiple positions with the City of South San Francisco, being an AmeriCorps member serving at-risk youth, and a Peace Corps Volunteer working in environmental education in Bolivia. Justin earned a Master of Science in Urban Policy Analysis and Management from The New School and a Bachelor of Science from San Diego State University.
DIRECTOR OF INFRASTRUCTURE & PLANNING
Michael’s resume includes experience in both the private sector and on local, state and international projects for a wide variety of government clients. He possesses strong personnel and project management skills, as well as planning and design experience. Michael joined WCW five years ago, starting in the Engineering Department as a senior engineering technician. He was promoted to Senior Project Manager of the Capital Projects Division in 2018. Michael then became WCW’s first Capital Programs Manager where, working with a team of stakeholders and project management staff, he led the creation and approval of the 5-Year Capital Plan and Capital Project budget process. Michael previously served as the WCW Interim I & P Department Manager and as a member of the General Manager’s Resource Team, an advisory body for the General Manager. He is a Project Management Professional (PMP) and was awarded a prestigious PMP certification by the Project Management Institute. Individuals with this certification are globally recognized and in demand for their skills, standards and successful project completion rates. Michael is a strategic thinker with the ability to develop partnerships and relationships that drive results across the organization and with stakeholders, while keeping service at the forefront of WCW’s day-to-day work.