Sewer Emergencies/After Hours: (510) 222-6700

Statement Regarding Multiple Mass Shootings in California

We woke up again this morning with more horrific news about shootings right here in California.  This time, even closer to home with at least 7 people killed in Half Moon Bay and one person killed, and 7 injured in Oakland. WCW values the health and safety of our employees, community, state, and world.  We hold the thoughts of the victims’ families in Monterey Park, Half Moon Bay, and Oakland, California. It is our sincere hope that the people of the world can find peace with each other.  Every victim is part of a family and a community that is [...]

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Extra, Extra! Read All About Us!

Thanks to California Water Environment Association for featuring us in the latest edition of Clean Water magazine. Check out the interview with our amazing General Manager, Lisa Malek-Zadeh, and see the issue's cover featuring all of the women employees at WCW. #strongwoment #onthecover #womeinwastewater See the magazine here!   

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Share our Virtual Meeting Background for Earth Day!

Last month, WCW Board of Directors proclaimed to recognize April 22, 2022 as Earth Day! Help us celebrate our Earth every day in April by joining in this year's theme of "investing in our earth". WCW encourages everyone to help continue building a unified, global response for environmental protection. To use this graphic, simply right-click on the image, save it to your computer or device and upload to your virtual meeting app (Zoom, Teams...)  Every day is Earth Day!

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Board Confirms Commitment to Public Accountability, Best Practices in Reply to Grand Jury

Richmond, CA – West County Wastewater’s Board of Directors on Wednesday, February 16, approved a formal response to a report by the Contra Costa County Civil Grand Jury, reaffirming WCW’s dedication to responsible, open governance and adherence to industry and public agency standards. The Grand Jury’s report, issued in November 2021, did not find evidence of irregularities in WCW’s operations and procedures. The investigation stemmed from a complaint of Board member misconduct, and did not involve allegations of financial or general mismanagement. The Board issued the following in a statement about the response: “At West County Wastewater, we [...]

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WCW Celebrates Black History Month

WCW recognizes the contributions and accomplishments of the African-American community in our organization and country. Together, let's celebrate the role California’s Black communities play in making our district, our county, our state and our country great. #BlackHistoryMonth

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International Persons with Disabilities Day

Today, we is recognizing International Day of Persons with Disabilities. We honor the leadership and participation of persons with disabilities and continue on the path towards an inclusive, accessible and sustainable post-COVID19 world. #allthesame #weareallwelcome #westcountywastewater

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Honoring 2021 World Aids Day

Last month, West County Wastewater Board of Directors signed a proclamation to honor today, December 1, as World Aids Day and encourages all our neighbors, employees and community members to join together and honor this day.

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2021 Ella Hill Hutch Award Winners

West County Wastewater (WCW) is proud to announce that Board of Director’s President and honoree, Cheryl Sudduth, has been recognized for her extraordinary contributions as a civic leader and received the Ella Hill Hutch Award at a virtual award ceremony presented by Black Women Organized for Political Action (BWOPA) on November 4. The prestigious award is named after American politician, Ella Hill Hutch, who was elected to the San Francisco Board of Supervisors in 1977 and reelected in 1980.  Ms. Hill Hutch was the second African American elected to that position and the first African American woman [...]

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WCW commemorates National Disability Employment Awareness Month

Being a welcoming workplace for the talents of all people is a critical part of West County Wastewater’s (WCW) efforts to build an inclusive community. As October marks the 76th anniversary of National Disability Employment Awareness Month (NDEAM), our agency and team commemorate this important recognition. The purpose of NDEAM is to educate the public about disability employment issues and celebrate the many and varied contributions of America's workers with disabilities. WCW pledges to continue to take steps throughout the year to recruit, hire, retain, and advance individuals with disabilities and work to pursue the goals [...]

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Support the fight against breast cancer

Originating in 1985, National Breast Cancer Awareness Month has grown substantially over nearly four decades, gaining momentum into a world-recognized cause. West County Wastewater (WCW), which is an industry leader in hiring women employees, understands the impact breast cancer can have on women and their loved ones. As one of the most commonly diagnosed cancers and the second leading cause of cancer deaths among women in the United States, breast cancer awareness is imperative for the health and protection of our community. Breast cancer affects both men and women, and women age 50 and older are at [...]

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Bond Sale Generates $90 Million for Sustainability Upgrades

The revenue will support low-carbon operations and reduce energy use Richmond, CA – West County Wastewater (WCW) has secured $90 million in bond revenue to fund its Comprehensive Energy and Sustainability Upgrades project, which will provide environmental benefits and significant, long-term cost savings for the agency and its customers. The project supports WCW’s ongoing dedication to environmental leadership in the region and the industry and drives the organization closer to its goal of becoming carbon-neutral. It’s been over thirty years since WCW had a successful bond sale. Of the recent sale, General Manager Lisa Malek-Zadeh said, [...]

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WCW stands up against domestic violence, advocates for more safety and support

Millions of people across the country are affected by domestic violence, regardless of race, gender, religion, culture and status. At West County Wastewater, we adamantly believe in protecting the health and safety of all people. This October, during Domestic Violence Awareness Month, we urge others to join us in the critical battle to end domestic violence. Violence and abuse come in many forms, both physical and emotional, and are never acceptable. We commend national progress made over the last 27 years since the adoption of the Violence Against Women Act in 1994, including help and resources [...]

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Water and wastewater professionals ensure safe, healthy communities

Communities around the world rely on dependable water and wastewater service to provide safe drinking water, protect public health, and safeguard the environment, including our precious water resources. At West County Wastewater, we understand the significance of our work and how it preserves our local waterways, keeps residents safe and conserves valuable drinking water. This week, during Water Professionals Appreciation Week, we celebrate the tireless work of our own employees and those at other water and wastewater agencies. Our entire team plays a critical role in our ability to protect the region and its natural surroundings by [...]

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Honoring the culture and resiliency of Native communities

The countless contributions and culture of Native peoples are celebrated at West County Wastewater (WCW) as we join other communities around the country in recognizing Indigenous Peoples’ Day on October 11, 2021. At WCW, we honor the past, present and future of indigenous peoples. Today recognizes the legacy and impact of colonialism on Native communities and the resilience of contemporary Natives. The day reminds us to treat all neighbors and community members with respect, equity and inclusion. We encourage the community to join us in recognizing today as Indigenous Peoples’ Day. Read the Board of Directors’ [...]

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Hispanic Heritage Month celebrates traditions and culture in our growing community

As the Bay Area’s Hispanic and Latino populations continue to drive the region’s growth, West County Wastewater (WCW) is proud to support the local community and recognize Hispanic Heritage Month from September 15 to October 15, 2021. Celebrating diversity is at the forefront of WCW’s values and we continuously aim to diversify and support our own team. We honor the heritage and vibrancy of the Hispanic and Latino culture that is a vital part of our neighborhoods, workplaces, businesses and schools. This year’s theme, “Esperanza: A Celebration of Hispanic Heritage and Hope,” speaks to the traditions [...]

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Change your habits and protect our community this World Ozone Day

At West County Wastewater, our mission, vision, values and daily operations directly focus on protecting public health and the environment. This World Ozone Day, September 16, 2021, we encourage the community to join us in taking responsibility for defending our planet and our natural resources. This year’s theme, “Ozone for Life: 36 Years of Ozone Layer Protection,” highlights the impact of ozone depletion and how it affects our health, the environment and the economy. Ozone depletion causes high levels of UV production, which negatively impacts our ecosystems, food chain, aquatic life and plant growth. West County [...]

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Local students can now apply for water or wastewater course scholarships

Students pursuing a water or wastewater career can now apply for scholarships through West County Wastewater’s (WCW) partner, the Bay Area Consortium for Water/Wastewater Education (BACWWE). Employees in the water and wastewater fields are essential to protecting public health and the environment. Jobs in the industry offer sustainable, marketable careers that can be utilized in almost any geographic area, with a growing need for talented workers in the Bay Area. “It’s important that we nurture qualified candidates to carry on the vital work of the wastewater industry,” said WCW General Manager Lisa Malek-Zadeh. “In return, WCW [...]

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American Muslims and religious freedom embody the framework of our country

With the Bay Area home to one of the largest Muslim populations in the United States, West County Wastewater encourages the local community to recognize American Muslim Appreciation and Awareness Month this August. WCW is proud to advocate for the importance of religious freedom, diversity and cultural traditions across our country and in our local neighborhoods. It is vital we honor the valuable contributions of the Muslim community to the cultural, political, and economic fabric and well-being of California and the United States. We must also recognize the importance of diversity in the workplace, including within [...]

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Energy and sustainability upgrades set to revolutionize WCW operations, reduce carbon footprint

In a historic move, the West County Wastewater (WCW) Board of Directors approved a contract for a large-scale energy-savings project that will overhaul WCW’s operations, ensure continued reliable wastewater service, increase efficiency, and significantly reduce greenhouse gas emissions. The project, approved at the August 4, 2021, Board meeting, is expected to save $43.8 million over 20 years. “This transformational project will change the way we do business and benefit our community for decades to come,” said WCW Deputy General Manager Andrew Clough. “It will modernize our facilities, save money, reduce our carbon footprint and put us [...]

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Americans with Disabilities Act reduces barriers and promotes inclusiveness

West County Wastewater commends the signing of the Americans with Disabilities Act (ADA) on July 26, 1990, and urges the community to bolster efforts toward inclusion and the elimination of discrimination. WCW is dedicated to reducing obstacles and ensuring full access for people with disabilities to housing, employment, public programs and services, and all other aspects of society. While the ADA has expanded opportunities by providing a comprehensive national mandate, our society must continue efforts to reach complete ADA compliance. At WCW, we celebrate the value of individuals with disabilities and recognize the contributions they bring [...]

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WCW wishes you a safe, healthy and happy Independence Day!

This Fourth of July weekend, West County Wastewater (WCW) encourages everyone to commemorate the freedom and independence of our country safely. Fireworks can cause serious injury and spark wildfires. With California facing severe drought and extremely dry vegetation in our region, WCW urges residents to protect the community and the environment by celebrating without the danger of illegal at-home fireworks. This weekend honors the Declaration of Independence adopted on July 4, 1776, reminding us of the intent that everyone is created equal and the importance of continuing to focus on inclusiveness and justice for all. Read [...]

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WCW Honors Essential Employees Who Serve Our Community

Public service employees provide essential services, keeping our neighborhoods safe, functioning, vibrant and resilient. Civil service is a vital part of the world. On June 23 each year, countries around the globe recognize United Nations Public Service Day, a testament to the fact that successful governance is supported by the foundation of competent civil service. WCW thanks all those, including our own team, who chose careers in the public sector and tirelessly serve our communities daily. This year, we encourage everyone to acknowledge the hard work and dedication of those supporting our society, celebrate the value and virtue of [...]

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The Demand for Civil Rights and Social Justice Continues this Juneteenth

Every year on June 19, our country honors Juneteenth and the celebration of the abolition of slavery in America. The day observes June 19, 1865, when the Union Army arrived in Texas to announce the Civil War had ended and that all former slaves were now free. Incidents of violence over the past year have reminded us that the struggle for social and equity issues across our country is not over. We applaud the leadership of the federal government for recognizing the importance of this day and working toward establishing a federal holiday in its honor. The fight for [...]

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WCW observes Pride Month, encourages ongoing action for human rights

Celebrate PRIDE! At West County Wastewater we don’t just celebrate diversity, we embrace it. Diversity makes our workplaces, neighborhoods and society vibrant, innovative and more resilient. Pride Month provides the opportunity to recognize the movement toward equal rights for LGBTQ+ people. We encourage the community to speak up for LGBTQ+ rights, discourage prejudice and discrimination, and take action to continue advancement toward equity and inclusiveness. To WCW, equity isn’t just a discussion that happens during national months or days recognizing groups of people. It is ingrained in our day-to-day actions, our connections with the community and the interactions between [...]

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Ecosystem Restoration is Critical for Sustainable, Healthy Communities

Healthy ecosystems are vital to the wellbeing and safety of people, the environment and our neighborhoods. This World Environment Day, with the theme “Ecosystem Restoration,” WCW encourages the community to take action in supporting the rebuilding and recovery of our planet and its ecological relationships. At WCW, our mission is to protect public health and the environment. We are proud to play a critical role in keeping local ecosystems sustainable and clean. We properly and safely treat all our wastewater and send most of it for use as industrial recycled water. Our team is available around the clock to [...]

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Happy PRIDE!

In honor of the first day of Pride Month, WCW maintenance staff members Luis Martinez and Sonny Dumalig hung the pride flag today at the WCW headquarters. Nationally celebrating PRIDE each June commemorates the Stonewall Riots, which were a turning point for equity and civil rights.

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Memorial Day Honors Those Who Protected Our Liberties

In recognition of Memorial Day, West County Wastewater (WCW) acknowledges all who have made the ultimate sacrifice to defend our freedoms. Originally known as Decoration Day, Memorial Day originated in the years after the Civil War and became an official nationwide holiday in 1971. The annual day provides our country the opportunity to honor those who died while serving in the U.S. military. WCW encourages the community to join us in recognizing those who guarded our safety and independence, as well as the families affected by the sacrifice they made. Read the Board of Directors’ proclamation below. View Proclamation [...]

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Asian American & Pacific Islander Heritage Contributes to Resilient, Vibrant Communities

Sustainable, healthy communities rely on the people who live in them, and the diversity and traditions that different cultures contribute. In honor of Asian American & Pacific Islander (AAPI) Heritage Month and our own AAPI employees, West County Wastewater (WCW) recognizes the ongoing importance of standing in solidarity with all community members facing inequities or injustice. At WCW, we celebrate our differences, which bring innovation, efficiency and greater accomplishments to the workplace and society. With racially motivated discrimination on the rise nationally and a local spike in hate crimes against the AAPI community, WCW encourages local residents to speak [...]

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History and culture come alive with Cinco de Mayo

In commemoration of the victory of the Mexican Army over French forces in the Battle of Puebla on May 5, 1862, West County Wastewater is honored to join the community in celebrating Mexican-American culture and heritage. This Cinco de Mayo, we encourage residents to continue creating strong and flourishing communities by building relationships, celebrating and acknowledging the differences that make our neighborhoods vibrant, lending a helping hand, and standing up for justice and equity. Read the Board of Directors’ proclamation below. View Proclamation

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Notice of Public Hearing Concerning Proposed Changes to Wastewater Rates

West County Wastewater is considering a five-year Environmental Quality (Sewer Use) Charge increase. A Notice of Public Hearing was sent to all property owners within the WCW service area. WCW welcomes the public’s participation as the Board of Directors considers the changes. For more information and to view the Notice and the WCW Environmental Quality (Sewer Use) Charge Rate Study, go to www.wcwd.org/rates-fees.

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April Days of Advocacy Protect Health, Safety and the Environment

At West County Wastewater, protecting health, safety and the environment is ingrained in our day-to-day activities and through our mission, vision, values and goals. This month, we are proud to support numerous days of advocacy with the following proclamations that promote the health and safety of our community and the people and wildlife that live here.   World Health Day – Each year on April 7, World Health Day raises awareness of a specific health theme to highlight an area concern for the World Health Organization. This year, the day focuses on building a fairer, healthier world for everyone. Climate [...]

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Public Bid Notification: Lakeside Force Main Replacement Project

West County Wastewater is inviting sealed bids for the Lakeside Force Main Replacement Project – Click on the documents below for more information. Addendum No. 1 -  Lakeside Force Main Replacement Project Addendum No. 2 - Lakeside Force Main Replacements Project Lakeside Force Main Replacement Project – Contract Documents Lakeside Force Main Replacement Project – Plans and Specs Contact: Ken Deibert, Engineer III (510) 812-8269 kdeibert@wcwd.org  

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Notice of Intent to Adopt a Mitigated Negative Declaration

The public review period is now open for the Initial Study/Mitigated Negative Declaration for the WCW Comprehensive Energy and Sustainability Upgrades Project. The proposed project would reduce energy consumption and improve operational efficiency by replacing and modernizing equipment and infrastructure at the existing Water Quality Resource and Recovery Plant (WQRRP) in Richmond. The project would also install solar photovoltaic (PV) generation facilities at several WCW facilities. We encourage the community to participate in the public review process. Written comments will be accepted from March 26, 2021, to April 26, 2021. Read the Notice of Intent to Adopt a Mitigated [...]

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Standing in solidarity with Asian Americans

Our community and country are reeling from recent violent acts committed against Asian Americans. West County Wastewater (WCW) vehemently opposes and decries racism, violence, and hate crimes. We stand in support with Asian Americans. On March 17, 2021, the WCW Board of Directors adjourned its meeting in honor and remembrance of Angelo Quinto of Antioch and the victims of the recent Atlanta-area shootings and issued the following statement: “West County Wastewater stands in solidarity against Asian American hate and reaffirms its commitment to justice, equity, diversity, inclusion, access, and equality.”  We strongly urge the community to join us in [...]

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Advocating for a sustainable water future

More than 1 billion people do not have access to clean water and 2.6 billion do not have access to basic sanitation services. World Water Day on March 22 aims to bring focus to the importance of water as one of the world’s most valuable resources and the vital role it plays in our day-to-day lives.  West County Wastewater invites the community to join us in protecting, advocating for, and responsibly managing our water resources. At WCW, we are dedicated to supporting a sustainable water future. We ensure all water released from our Water Quality and Resource Recovery Plant [...]

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Blazing the trail for women’s empowerment and equality

Each March, Women’s History Month and International Women’s Day (March 8) celebrate the extraordinary achievements and struggles of women and raise awareness of ongoing bias and the need for continued action toward equality. Traditionally, Women’s History Month recognizes the role of women in shaping U.S. history and honors those who forged pathways for fairness and success. This year, West County Wastewater (WCW) encourages its employees and the community to “Choose to Challenge,” along with people around the world, in honor of the ongoing fight for women’s rights. The “Choose to Challenge” campaign, created for International Women’s Day, encourages people [...]

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Standing up for equality and inclusiveness

This International Women’s Day, West County Wastewater encourages you to “Choose to Challenge” by calling out gender bias and inequality and taking action to create an inclusive world. Learn more at www.internationalwomensday.com. Stay tuned for a month-long digital Women in Wastewater celebration, highlighting some of the amazing women in our workforce!

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Honoring the contributions of African Americans

Each February, Black History Month commemorates the countless contributions of African Americans to enrich the lives of all people living in the United States and around the world. In the face of adversities such as segregation, racial prejudice and discrimination, African American leaders have excelled and inspired others in academics, sports, entertainment, government and other aspects of American society. West County Wastewater proudly supports equality for all people. We encourage everyone to recognize the important and significant contributions of African Americans and how diversity enhances our collective culture. Click on the link below to read the full proclamation. View [...]

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Public Bid Notification: Basin 7 I&I Pipe Replacement Project – Rumrill South of Market 

West County Wastewater is inviting sealed bids for the Basin 7 I&I Pipe Replacement Project – Rumrill South of Market. Click on the documents below for more information. Basin 7 I&I Project Rumrill South of Market Contract Documents Basin 7 I&I Project- Rumrill South of Market Drawings Contact: Keith Reynolds, Senior Project Manager West County Wastewater (510) 230-3085 kreynolds@wcwd.org

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Public Bid Notification: Basin 7 I&I Pipe Replacement Project – Chesley and Giaramita

West County Wastewater is inviting sealed bids for the Basin 7 I&I Pipe Replacement Project – Chesley and Giaramita. Click on the documents below for more information. Basin 7 I&I Project_Chesley & Giaramita AA Contract Documents Basin 7 I&I Project - Chesley & Giaramita Drawings Contact: Keith Reynolds, Senior Project Manager West County Wastewater (510) 230-3085 kreynolds@wcwd.org

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Public Bid Notification: WQRRP Effluent Valve Replacement Project

West County Wastewater is inviting sealed bids for the Water Quality & Resource Recovery Plant Effluent Valve Replacement Project. Click on the documents below for more information. WQRRP Effluent Valve Replacement Contract Documents West County Wastewater - Effluent Valve Replacement Project - Drawings Contact: Keith Reynolds, Senior Project Manager West County Wastewater (510) 230-3085 kreynolds@wcwd.org

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Protecting valuable wetlands

Wetlands are an important part of our ecosystem, providing a habitat for a broad range of fish and wildlife while playing an important role in enhancing water quality and mitigating the effects of floods. West County Wastewater is proud to serve as a steward in protecting this precious resource, today on World Wetlands Day and every day. On February 2, 1971, the Ramsar Convention established an international treaty for the protection and responsible use of wetlands. Today, there are more than 2,300 Ramsar wetlands in 171 countries, including the San Francisco Bay and Estuary. West County Wastewater encourages everyone [...]

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Promoting equality for all

The mission to achieve equal rights for all people perseveres, and West County Wastewater honors the ongoing civil rights movement by recognizing January as Dr. Martin Luther King, Jr. month. As a nation, we take time to honor Dr. King his courageous efforts on the third Monday of each January. While our country has made significant strides to promote equality for all through nonviolent civil disobedience, this journey is far from over. West County Wastewater encourages everyone to join us in celebrating Dr. Martin Luther King, Jr. on the civil rights holiday named in his honor and throughout the [...]

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Preserving religious freedoms

Religious freedom in America, often referred to as our “first freedom,” was a driving force behind some of the earliest defining moments of our American identity. The desire for religious freedom impelled the Pilgrims to leave their homes in Europe and journey to a distant land, and it is the reason so many others seeking to live out their faith have made America their home. On this National Religious Freedom Day, West County Wastewater celebrates the rights of all Americans to freely practice the religion of their choice. West County Wastewater encourages all people to commemorate this day by [...]

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New Incentive Program Assists Property Owners With Sewer Line Repairs

West County Wastewater recently launched a new incentive program to encourage homeowners and businesses to repair or replace damaged sewer connections. The Public Incentive Program for Efficiency of Sewers (PIPES) offers rebates of up to 50% of the cost to fix or replace sewer laterals, to help property owners offset expense. Sewer laterals are the pipes that connect homes and businesses to public sewer mains. Failing and broken laterals can leak sewage into the environment, allow excess rain and groundwater water into pipes and overwhelm the treatment system. PIPES will reimburse residential and commercial property owners half of the cost [...]

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Honoring those who have served

This Veterans Day, West County Wastewater thanks the many people who have served our nation in the United States Armed Forces for their devotion and service to our country.Observed annually on November 11, Veterans Day coincides with holidays in other countries that mark the anniversary of the end of World War I. The day gives our country a chance to recognize military veterans who served to defend us. We must honor their sacrifice by not sending them to war on false premises or wars of aggression.West County Wastewater encourages the community to join us in honoring and acknowledging our veterans. [...]

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Celebrating traditions and honoring contributions with Native American Heritage Month

Embracing and celebrating diversity and culture is at the core of building strong, vibrant neighborhoods, communities and countries. West County Wastewater is honored to join the region and the nation in recognizing Native American Heritage Month this November.Each year, the month celebrates the deep and vibrant heritage of our indigenous communities, and calls attention to the history of Native peoples, their past and current challenges, and their many significant contributions to society.At West County Wastewater, we encourage the community to learn about the diversity, culture and traditions of the first Americans, their contributions to the establishment and growth of the [...]

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Improving lives and celebrating culture in honor and support of our community

The West County Wastewater team is dedicated to the region we serve, and we are proud to play a role in improving life for local residents. We are honored to demonstrate our devotion in our day-to-day actions, as well as through inspirational leadership such as issuing proclamations to guide engagement. The following October proclamations are intended to encourage our employees and the public to actively participate in building and fostering a strong, diverse and vibrant community by supporting our friends, neighbors and residents.   Indigenous Peoples’ Day – WCW joins a growing number of communities honoring the past, present and future of [...]

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Celebrating vitality and tradition with Hispanic Heritage Month

Diversity of culture, people and traditions weave together the fabric of our nation, making our country richer and stronger. National Hispanic Heritage Month honors the contributions and influence of Latino and Hispanic people to our communities.An annual recognition that runs from September 15 – October 15, this year’s theme is “Hispanics: Be Proud of Your Past and Embrace the Future.”In honor of the month, West County Wastewater encourages all community members to celebrate the spirit, inspiration and impact to society of Latino and Hispanic people to our region and the country.Read the full proclamation issued by the WCW Board of [...]

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West County Wastewater adopts Strategic Plan, announces new agency logo

West County Wastewater adopted a new logo and a five-year Strategic Plan at its Board of Director’s meeting on July 1, 2020. The Strategic Plan will guide West County Wastewater over the next five years as we continue to protect public health and the environment. It maps out a path that ensures ongoing reliable service, with maintained and improved systems and a team that is invested in serving the community. The plan also outlines our goals to strengthen partnerships, remain accountable and transparent, and engage with customers in a clear, more frequent manner. Our new logo represents West County Wastewater’s [...]

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Wastewater services continue through shelter-in-place, administrative offices closed

Offices closed; wastewater service still available Contra Costa County is operating under an updated shelter-in-place order as of June 5, 2020, in response to the evolving coronavirus (COVID-19) public health emergency. West County Wastewater offices will remain temporarily closed to the public. The agency will continue operating on minimal staffing and essential employees for plant operations, responding to emergencies and inspections for emergency work. Phone calls to West County Wastewater will be monitored, but response may not be immediate except for emergencies. Sewer emergencies: 24-hour service by calling (510) 222-6799. The coronavirus outbreak will not impact your wastewater service. West County Wastewater will [...]

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West County Wastewater connects with community on Nextdoor

West County Wastewater joined Nextdoor this month as a public agency, a role that allows us to provide residents in our service area with resources and information that is relevant to their neighborhood and wastewater service. West County Wastewater’s ability to directly connect with the community is more important than ever, as we all face the global COVID-19 crisis together. Social media platforms like Nextdoor are crucial to sharing updates regarding the outbreak and how to access wastewater services amid the pandemic. Our first Nextdoor post featured a congrats to all 2020 graduates! Posts will expand to include information about [...]

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FOG ALERT! Keep sewage flowing AWAY from your home by throwing FOG in the trash

 West County Wastewater crews are working hard through the COVID-19 pandemic to keep sewage flowing away from your home. Help us fight future sewer backups in your neighborhood by following a few simple steps:1. Pour fats, oils and grease (FOG) into a covered, disposable container and throw it into your garbage. Never put fats, oils or grease down the sink, drains or toilets.2. Soak up remaining oils and grease with an absorbent material such as paper towels and throw into your green waste bin or garbage.3. Before you wash your dishes, scrape food scraps, fats, oil and grease into the [...]

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NEW FAQs: Learn how West County Wastewater is responding to the COVID-19 pandemic

West County Wastewater COVID-19 FAQs   Will my wastewater service be interrupted? Your wastewater service will not be interrupted amid the COVID-19 pandemic. West County Wastewater will continue providing service with minimal staffing, including plant operations, responding to emergencies and inspections for emergency work. West County Wastewater is also offering online access to certain services. Learn more here. Our administrative offices are temporarily closed. Phone calls to West County Wastewater will be monitored, but response may not be immediate except for emergencies. For sewer emergencies, call (510) 222-6799. https://vimeo.com/412876979 Can I get COVID-19 from wastewater? The risk of COVID-19 spreading through sewage [...]

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West County Wastewater and EBMUD strike agreement saving valuable drinking water

West County Wastewater and EBMUD (East Bay Municipal Utility District) announced a recycled water partnership that will preserve valuable drinking water for the region and support West County Wastewater’s ongoing mission of environmental stewardship and protecting public health. Under an existing agreement, West County Wastewater sends the majority of its treated secondary wastewater to EBMUD. The updated agreement significantly increases the amount of discharged wastewater that can be transferred to EBMUD. EBMUD distributes the recycled water to local businesses for industrial reuse, such as cooling towers and boilers. “The benefits this partnership will bring to our region are remarkable,” said [...]

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When in doubt, throw it out! Keep drains and pipes clear to prevent overflows.

 As households shelter in place during the coronavirus outbreak, there will be an increase in cooking at home and use of sanitary wipes. Grease, food waste and cleaning supplies such as wipes and paper towels do not readily break down. When sent down the drain, they impact the sanitary system by clogging pipes and pumps. Grease and cleaning supplies should be thrown in the trash, as well as food waste if not composted. Keep your wipes out of the pipes!It’s important to remember that only toilet paper should be flushed down the toilet. Other items, including wipes, floss and hygiene products, can [...]

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